A strategic advice consultancy that puts the digital consumer first…

 

Connected Consumers works with UK businesses, consumer organisations, think tanks and standard bodies to unpack the opportunities and risks for consumers, across issues like:

E-commerce, platform marketplaces, mobile payments, cybersecurity, online safety, IoT, artificial intelligence, product safety & data privacy.

We build strategies for change to help consumers get the best from digital markets.

What we do…

  • Insight

    We analyse and anticipate consumer technology trends, to help you understand the expectations of the next generation and progress accordingly.

  • Advocacy

    We’ll identify and highlight risks and opportunities within the digital market and deliver well-informed technical, practical and robust policy recommendations.

  • Strategy

    We can help your organisation build a consumer-centric, policy led strategy, within regulatory requirements - enabling you to lead on digital trust.

  • Research

    We can scope out, design and commission tailored research to analyse relevant aspects of global consumer digital policy, plus review and present the results.

With experience of working with a diverse range of organisations, we can adapt to your organisational style and needs. For larger scale projects, Connected Consumers draws on a close network of technologists and associates across academia, market research and policy.